Contact bicy

Have a question about the Bicy subscription or need assistance with your bike? Contact us.

A question about the Bicy service or our bikes?

Find the answer in the FAQ

Need technical support for your Bicy bike?

Contact customer service at 022 782 55 90
Open from 9 AM to 12 PM and from 1 PM to 5 PM

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Delivery in 48h

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Secure payment

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Refer your friends

Bike change included icon

Bike change included

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Maintenance and follow-up included

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Customer service
9am-12pm and 1pm-5pm

Bicy - Location de vélo électrique à Genève et Lausanne - Contactez-nous

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