Contact bicy

Have a question about the Bicy subscription or need assistance with your bike? Contact us.

A question about the Bicy service or our bikes?

Need technical support for your Bicy bike?

Available immediately in-store / Delivery within 48 hours* icon

Available immediately in-store / Delivery within 48 hours*

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Secure payment

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Refer your friends

Bike change included icon

Bike change included

Maintenance and follow-up included icon

Maintenance and follow-up included

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Customer service
9am-12pm and 1pm-5pm

Bicy - Location de vélo électrique à Genève et Lausanne - Contactez-nous

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